Mirriam Njeri is a Digital Journalist. Her work focuses on storytelling, multimedia production, and communicating the role of technology in humanitarian action and community development. With experience in digital news reporting, feature writing, she is interested in stories that inform the public and bring attention to issues that matter. Her interests lie at the intersection of journalism, technology, and social impact, with a particular focus the African experience.
The Kenya Red Cross Society is transforming humanitarian operations through digital systems that improve efficiency, strengthen data protection, and enhance emergency response. From upgrading enterprise resource planning and digitising procurement to enabling confidential case reporting and modernising volunteer management through the OneRC system, these innovations help streamline processes and mobilise skilled responders faster. At the heart of this transformation is a people-centred approach that uses technology to reduce administrative burdens, protect human dignity, and enable humanitarian teams to focus on saving lives and building community trust.
The Kenya National Anticipatory Action (KNAA) Hub, launched by the Kenya Red Cross Society and the National Disaster Operations Centre, is a digital platform designed to strengthen disaster preparedness and response across Kenya. By bringing together real-time weather information, early warning alerts, and data on humanitarian interventions, the Hub improves coordination between government agencies and humanitarian partners. Its live dashboard helps identify vulnerable communities, reduce duplication of efforts, address response gaps, and ensure timely action before disasters strike, protecting lives and livelihoods through a data-driven approach to anticipatory action.
A three-day virtual peer learning event brought together the Kenya Red Cross Society, ICHA, IFRC, and partners to explore how digital transformation and innovation can strengthen humanitarian action. With support from the Swiss Red Cross, discussions highlighted community-centred design, youth-led innovation, the Humanitarian Coding Club, innovation labs, social entrepreneurship, and innovative financing. The event emphasised building with communities, sharing knowledge, learning from challenges, and developing sustainable, locally relevant solutions that strengthen community resilience and improve humanitarian service delivery.